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IT Service Desk TSR

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Company: Costco Wholesale

Costco IT is responsible for the technical future of Costco Wholesale, the third largest retailer in the world with wholesale operations in fourteen countries.

Come join the Costco Wholesale IT family. Costco IT is a dynamic, fast-paced environment, working through exciting transformation efforts. We are building the next generation retail environment where you will be surrounded by dedicated and highly professional employees.

Job Description:

  • Upholds Service Desk Metrics by meeting or exceeding expectations for quality, productivity, and service.
  • Demonstrates a growing understanding of: Costco’s business and business objectives, IT Divisional Goals and objectives, multiple business areas, technical environments, and systems that support the Costco business.
  • Recognizes the impact of projects and/or changes to IT Supported Systems and effectively adjusts troubleshooting to meet the needs of the user.
  • Demonstrates independent judgment and ownership of outcomes.

About The Company:

Costco Wholesale Corporation operates an international chain of membership warehouses, under the “Costco Wholesale” name, that carry quality, brand name merchandise at substantially lower prices than are typically found at conventional wholesale or retail sources. The warehouses are designed to help small-to-medium-sized businesses reduce costs in purchasing for resale and for everyday business use. Individuals may also purchase for their personal needs.

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Andrew Sabastian is a tech whiz who is obsessed with everything technology. Basically, he's a software and tech mastermind who likes to feed readers gritty tech news to keep their techie intellects nourished.