The 10 Best Cloud-based EHR Softwares of the Year – Features, Reviews and Pricing

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The Top 10 Cloud-based EHR Software

Every industry has gone through a transformation, wherein they’ve adopted digital mechanisms. This shift is notable across the healthcare department too, where transformations conventionally have been gradual. This transformation in the healthcare sector can be seen in the way numerous players have adopted electronic health records (EHR) software(s) into their systems. Moving on from managing numerous records manually, digitization has helped healthcare institutions and individuals/patients significantly. From scheduling appointments to billing to reimbursement claims to review medical histories, EHR is playing a pivotal role in the way today’s healthcare landscape shapes up.

In this day and age, where physical space brings with its astronomical costs, cloud-based solutions have been gaining momentum. Similarly, a cloud based EHR solution is now seen as a cost-effective solution for maintaining all the records on a cloud server, rather than an internal one. Top cloud based EHR software(s) bring with it the freedom of customization and updates that are more than often taken care of by the provider.

While this transformation is being embraced with open arms, healthcare institutions and hospitals are finding it difficult to choose among the best cloud based EHR softwares for their organization. Though the software is aimed at easing out the processes, the decision to choose the one that matches their institution is a complex one. Owing to its capabilities, features and customization properties, healthcare institutions have their work cut out in choosing the right one.

To aid in the process of selection, we’ve gone through a few EHR software solutions and compiled a list of the best cloud based EHR softwares that we could find:

10 Best Cloud-based EHR Softwares of the Year 2020

AthenaHealth Cloud based EHR Software

athenahealth is one of the best cloud based EHR softwares that manages numerous aspects that includes the likes of patient management, medical billing, revenue cycle management, population health management and care coordination. Being a top cloud based EHR software, athenahealth provides high quality assistance by undertaking quality and administrative services on the doctor’s behalf. On the other hand, patients can use the portal to pay their bills, schedule appointments, sign forms and to review their history.

Key Features

The key features of athenahealth under hospital management are:

  • Appointment scheduling
  • Claims management
  • Inventory management
  • Accounting integration
  • Bed management
  • Medical billing
  • Policy management
  • Physician management

Pricing

athenahealth offers numerous pricing plans, with the basic plans starting at $140 per month, per user.

Reviews Unplugged

Pros

  • Provides a lot of learning and training modules to help the staff
  • The software is versatile and can run on any OS
  • Constantly innovates, through relevant updates
  • Robust and effective reporting module
  • The team is always open for feedback, with the feedback regularly implemented

 

Cons

  • Clearance of claims isn’t a seamless process
  • With too many features, there is a learning curve involved in getting used to the software
  • The task assignment overrides (TAO) is complicated and takes some learning to understand
  • The communication preferences need to be adjusted to reduce the number of notifications

DrChrono’s EHR software is one of the most reliable and top cloud based HER software solutions for medical practices. Its revenue cycle management services and practice management software cater to institutions of all sizes. It is also the first organization to develop an EMR app for the iOS platform. It has also been the number 1 EMR for four years in a row according to Black Book Rankings’ survey. Thanks to its effectiveness, DrChrono is known for streamlining workflow and increasing operational and administrative efficiency.

 

Key Features

Being one of the best cloud based EHR softwares, DrChrono hosts numerous features that includes the likes of:

  • Billing statement generation
  • Customized content forms
  • Direct messaging to physicians
  • Reimbursement management
  • Electronic remittance advice
  • Profitability analysis
  • Integrated billing

Pricing

DrChrono offers a free trial, with its plans starting from $99 per month.

Reviews Unplugged

Pros

  • Clutter-free interface
  • Batch refills and ordering of medication are easy
  • Fast and reliable EHR software
  • Offers numerous customizable templates
  • Customer support is impeccable

 

Cons

  • Mobile app integration is not up to the mark
  • No option to change the check-in patient tab
  • Price is increasing steadily every year
  • Some functions aren’t as effective as advertised

Practice Fusion’s EHR Software was launched with the singular purpose of improving the exchange of information between patients’ and doctors while increasing and improving efficiency of medical services. With a reputation of being the largest and one of the top cloud based EHR software present today, Practice Fusion has transformed the future of the healthcare industry by offering solutions that are not limited to the needs of patients and doctors, but also those of pharmacies, labs, imaging centres and other healthcare businesses. With a team of experts, Practice Fusion performs every function that you would expect from the best cloud based EHR softwares.

Key Features

Being one of the best in the industry, here are a list of the cloud based EHR software features that Practice Fusion offers:

  • Appointment scheduling
  • Compliance tracking
  • Self-service portal
  • Voice recognition
  • E-prescribing
  • ONC-ATCB Certified

Pricing

Practice Fusion offers a free trial, while its pricing starts at $99.00 per month, per user.

Reveiews Unplugged

Pros

  • The software is easy to use
  • The fax system coordinates with the software system allowing easy uploads of charts
  • The software provides seamless and fast integration with labs
  • Effective interface with numerous virtual products
  • Turn around time for support is very quick

 

Cons

  • Slow to add any new features or customizations
  • Reaching customer support for any query is problematic
  • Can be linked to only limited billing systems
  • Lot of features are not optimized for mobile usage

AdvancedMD is a top cloud based EHR software that is designed for physical therapy, mental health, healthcare organizations and physician practices. By automating the patient journey with integrated workflows, the software aims at improving the patient experience right from self-scheduling to telemedicine appointments. The platform also provides one of the highest levels of security, with its browser working across Windows and Mac operating systems and its mobile app for both iOS and Android platforms.

Key Features

Features of AdvancedMD include:

  • Practice management
  • Electronic health records
  • Medical billing
  • Patient engagement tools
  • Telemedicine functionality
  • Patient charts
  • Reputation management
  • Financial analytics
  • Business intelligence reporting

Pricing

AdvancedMD offers multiple flexible plans with the basic plan starting from $169 per provider.

Reviews Unplugged

Pros

  • Trustworthy service for billing, tracking claims, verifying insurance coverage among other things
  • Customer service is very responsive and helpful
  • The software is customizable
  • Functionality and capability of the software are top notch

 

Cons

  • No option to do automated write offs within the system
  • No easy way to track the notes, other than searching them one by one
  • Not as intuitive as expected

Certain necessary features demand an extra cost apart from the monthly cost one pays

One of the best cloud based EHR softwares, PrognoCIS has the reputation of being a flexible and fast individual provider workflow that hosts a series of features. With features that are useful for both hospitals and private practices, PrognoCIS leads the charge across virtual medical encounters. The platform also hosts a dedicated portal for patients where they can communicate with the doctors securely, along with sharing lab test results, get prescription refills and set appointments.

Key Features

PrognoCIS has numerous features that include the likes of:

  • Practice management
  • Technical support
  • Dedicated patient portal
  • Medication management 
  • Revenue cycle management
  • E-prescription
  • HIPAA compliant

Pricing

PrognoCIS offers a free trial and their EMR plans start from $250 per month.

Reviews Unplugged

Pros

  • Flexible software that can be optimized based on the functionality
  • An adaptable software that provides multiple customizations
  • Extremely user-friendly for small practices

 

Cons

  • Too many clicks across different pages to perform a simple function
  • Technical support is erratic
  • More than often, tickets get closed without any resolutions

Kareo Clinical is one of the top cloud based EHR software which also has the reputation of being one of the most dependable electronic health records, revenue cycle management and practice management solutions in the market. Designed keeping in mind private practices, Kareo Clinical EHR is one of the best cloud based EHR softwares that is easy to use and customizable, with its comprehensive dashboard that allows integrated patient portal, electronic superbills, e-prescribing among others. The software is also user friendly, and seamlessly manages the workflow between the front and back offices.

Key Features

Kareo Clinic EHR has all the cloud based EHR software features that include:

  • Comprehensive dashboard
  • E-prescribing
  • Patient portal
  • Secure messaging
  • Electronic superbills
  • Flexible calendar
  • Agenda overview

Pricing

Kareo Clinical HER has plans that start from $160 per month. They do not offer a free trial.

Reviews Unplugged

Pros

  • User-friendly interface and easy to use even for people with little software experience
  • Adaptable to a wide variety of documentation scenarios
  • Very responsive customer care

 

Cons

  • No auto save feature while creating progress notes
  • No mechanism to transfer data in bulk. Must be done individually
  • Infrequent and non-responsive when it comes to program updates
NextGen Office Cloud Based EHR Software

Founded with the goal to make medical office run more smoothly, NextGen Office is a top cloud based EHR software that is specially designed for private practices. The software allows users to touch, talk or type into the documentation directly. With all the bells and whistles of a top cloud based EHR software that include the likes of insurance eligibility, scheduling appointments and referral exchange features, NextGen Office is compatible with all the browsers along with following HIPAA compliance.

Key Features

Features of NextGen Office include:

  • Appointment scheduling
  • Handwriting recognition
  • Voice recognition
  • Self-service portal
  • Compliance tracking
  • ONC-ATCB Certified

Pricing

NextGen Office does not provide a free trial. The pricing plans for NextGen Office are available only on request.

Reviews Unplugged

Pros

  • Easy to use software
  • Saves a lot of administrative time
  • Free webinars are conducted daily to understand different topics
  • Customizable and flexible, the software offers good SQL performance

 

Cons

  • Being one of the oldest in the market, some aspects are phased out in comparison with more complex systems
  • Complaints and tickets are closed with a simple response on the mail. Sometimes this does not necessarily mean that the complaint is resolved

To get the best out of the software, expensive licensing and high maintenance PCs are required

Designed for small and midsized chiropractic practices, ChiroTouch combines electronic health records, patient scheduling, outcomes assessment, billing, inventory management, all in a single suite. Being one of the top cloud based EHR software, it also provides wireless support and lab integration on PC and also through the CTProvider app. The application of ChiroTouch also features claim scrubbing, automatic batch posting, eligibility inquiry among other options.

Key Features

Features of ChiroTouch include:

  • Appointment management
  • Billing & Invoicing
  • Claims management
  • Outcome assessments
  • SOAP notes
  • Patient records

Pricing

ChiroTouch does not offer a free trial, and its plans start at $259 per month.

Reviews Unplugged

Pros

  • User-friendly interface, where one can learn how to navigate it easily
  • Billing process in accounting is very well set up, with easy navigation
  • The software offers customization with color coding, and different views of the schedule area
  • Software updates are regular with minimal glitches

 

Cons

  • Occasional hiccups with the support not being responsive
  • No integration with QuickBooks
  • Navigating through the reports section is cumbersome
  • The software allows way too much room for human error

eClinicalWorks follows a structured suite where it provides technology in every stage of the patient care delivery process. Being one of the best cloud based EHR softwares, one can access features like customizable reminders healthcare analytics, patient engagement with the software. The software also allows for customizable documentation, structured data capture, trend analysis across different healthcare sectors. eCW’s Healow app also allows to tract patient’s data from their home monitoring devices, ensuring physicians can stay connected with their patients for activity, progress and other vital signs.

Key Features

With all cloud based EHR software features, eClinicalWorks’ list of features include:

  • eClinicalWorks P2P
  • Patients portal
  • Referral management
  • Registry reporting
  • Meaningful use dashboard
  • E-Prescribing
  • Registry reporting
  • Disaster recovery
  • Billing implementation services
  • Practice management

Pricing

eClinicalWorks does not offer a free trial, with its basic plan starting at $449 per month/provider.

Reviews Unplugged

Pros

  • The search patient feature alerts you whenever there are two patients with the same name
  • The chart documents are organised intuitively, so it is easy to find a specific document when in need
  • Printing anything is smooth
  • Setting-up is seamless
  • Its features make it an all-comprehensive product

 

Cons

  • The customer support is erratic, and most of the representatives do not speak English as their first language
  • Some features require a lot of clicks to navigate
  • Sometimes document viewing requires multiple log ins, multiple passwords
AllScripts Cloud-based EHR

AllScripts Professional is a comprehensive software for large hospital practices. Being one of the best cloud based EHR softwares, it also manages aspects pertaining to revenue cycle right from eligibility verification to patient collection. These features allow practices to track, respond and monitor their operational and financial performance.

Key Features

AllScripts Professional comes with a wide range of features including:

  • Appointment scheduling
  • Compliance tracking
  • Self-service portal
  • E-Prescribing
  • ONC-ATCB Certified
  • Voice recognition

Pricing

AllScripts professional does not offer a free trial. For pricing details, one must contact the company directly.

Reviews Unplugged

Pros

  • Simplifies the documentation process and works efficiently
  • Easy to follow tasks under each patient
  • Customizable dashboard based on one’s needs and preferences
  • Reliable and easy to use system

 

Cons

  • Not as user-friendly as others in the market
  • The updates are glitchy
  • Customer service is not efficient
  • Every additional function is laden with extra costs