If you have Spotify or Netflix for a personalized experience of entertainment, you should have a platform that personalizes your learning as well, right? A learning experience platform, abbreviated as LXP, is a platform that provides a personalized, social online learning experience for users by consolidating multiple learning resources at a single place. It is generally used by large enterprises for their employees. A LXP involves multiple features from multiple technologies to create a holistic learning platform. It looks a lot like YouTube or Netflix. It is truly a content-delivery system.
LXP makes the modern content easy to search and consume. Sometimes it is confused as the LMS (Learning Management System), but even though there are a lot of similar features, there are certain significant differences. LMS is Administrator-driven whereas LXP is User-Driven. Moreover, it is an Open platform, unlike LMS which is a Closed platform. LXP has a dynamic interface, which again gives LXP a more competitive edge over the static-interface LMS. Let us look at some more benefits of having an LXP in the next section.
Learning Experience Platform (LXP) Benefits:
One of the major advantages of having a LXP is that the employees or the users can select their own learning resources. They can also upload their own content on the platform so that other users can also learn, share, add to and become a part of the platform i.e. LXP is an open platform. This personalization helps to connect with the consumers and encourages them to use the platform. It also helps in consumer-retention by identifying potential leaders & subject matter experts and increasing collaboration among users.
Positive impact on the growth of businesses:
LXP content is not designed to comply to the rules & regulations, so the employees don’t feel as if they are doing a ‘chore’. Instead, they actively interact with the LXP and so they gain valuable knowledge in a more practical way and contribute effectively to the company. Thus, LXP helps in addressing knowledge and skill gaps and unifying teams & departments. With LXP, the workplace has actually turned out to be the University of the 21st century.
Dynamic, Flexible and Diverse:
LXP helps in adapting to the technological updates that the employees need to be updated with on a day-to-day basis without delay because there is no interference from the administrators. Thus, it extends learning opportunities for the users. The users can learn anything on a LXP from anywhere at any time of the day. To add to this, LXP learning is also available on mobile. Thus, users don’t have to wait for a Monday morning to get back to their lessons. They can also learn from the comfort of their homes. They are also diverse, since they can accommodate any type of content (posts, videos, podcasts, images) for any kind of topics that the users want to learn.
Easy to track:
The employees and their managers, both of them can keep track of an employee’s progress and also helps to analyze the capabilities and interest areas of personnel. With LXP, users can also showcase their skill or knowledge that they have learnt, making it easier for them to engage and participate.
Thus, LXP gives its users the full control over their learning experience, from offering a variety of courses, to creating or adding their own content, sharing the learning with their peers, tracking and analyzing their progress and showcase their skills.
Who uses a (LXP) Learning experience platform?
Large enterprises mostly purchase learning experience platforms for the skill development of their employees. The users of a typical LXP include:
- Senior executives & managers:
They are the administrators who work with the software provider to customize and deploy the LXP in the organization.
- Executives & managers:
They use LXP to track the progress and learning of the employees working under them. They also keep looking for opportunities to provide coaching and guidance to their employees.
- Learning & Development staff:
They also keep tracking the progress of the employees which helps them to analyze the impact of the LXP in their organization.
Learning Experience Platform (LXP) Features
The three main learning experience platform features are as follows:
Content Creation & Curation:
LXP can support user-generated content or UGC which means users can create content like posts and lessons. Users can also curate content, whether their own content or from third-party platforms and they can also share the content with their peers.
They can be categorized as: Skill-based where user can choose a learning path on according to the skills they want to have, Usage-based where the content that has been used/viewed the maximum number of times is recommended and AI-based where content is searched and it is determined what the content is trying to teach people an recommendations are provided on the basis of content and level of expertise.
Variety of Content:
They involve hyperlinks, images, videos, texts etc and other people can engage with this content and drop their ratings and comments as well. LXP can also find and organize third-party content from the web and provide personalized recommendations to the users (similar to Netflix and Spotify).
Best examples of how businesses are using (LXP) Learning experience software?
- Cineplex: The leading Canadian entertainment & media company wanted their employees to feel that they were supported in their career path and goals. They used the learning experience vendor called Docebo to develop “The Cineplex Academy”, with more than 300 unique courses and 140 learning plans for the employees created & assigned on the basis of roles and associated tasks. On an average, there are 1,900 users on this platform and 23 minutes session length per user.
- Commvault: A global leader in enterprise backup, recovery, archive and the cloud faced challenges in skill development and employee retention. They transitioned from a “performance review process” to an “unlocking potential mindset”. Commvault used a learning experience platform vendor called Cornerstone that used compliance training as well as links to search for other courses. By employing a learning experience platform, managers were able to connect with their employees better, continuous learning and performance management was enhanced, and development planning was simplified.
- Hyatt: A hospitality service provider with a commitment to its customers, Hyatt is equally committed to its associates also. But performance management was a challenge that remained with a lot of difficulties in manual talent management systems. Hyatt dealt with this challenge by using a LXP in which they created a career resume & preferences option, created a “People Finder Report” to find high potential associates for new positions. The outcome was: they saw a 53% increase in movement, better understanding of opportunities and people felt they had more options in their career.
- Cannon: In search for a SaaS based talent management platform, document and information management services, 3D printing and mixed reality technologies as well as medical imaging solutions provider Cannon adopted a LXP that integrated employee lifecycle at a single place. It helped 60% of the employees to connect more with the company and created an active internal pipeline.
Setting up a (LXP) Learning experience platform for your business
Before setting up a LXP for a business, one has to select a particular LXP. Choosing an LXP for a business can be done on the basis of the answers to the following questions:
- Should the platform support independent on-demand learning (one centralized management system for all learning activities) or facilitate social learning (the one where participants can collaborate and learn throughout the course of the program)?
- Is it a repeatable program or a unique program for each type of skill-set? This one will help you identify whether you actually need an LXP for your business or a traditional LMS will suffice.
- Are learning programs online or include in-person sessions (virtual/physical or both)?
- What are the technical skills that the participants possess?
After selecting the best learning experience platform for your business for your business, here are the steps to set it up:
Build a core and extended team:
It should constitute of the people involved in the decision-making process of the LXP (the “administrators”) and the people responsible for executing the LXP in the organization. The functional roles in the team can be divided into – the team leader, project manager, training administrator, and e-learning specialist.
Planning & Configuring:
It includes the kind of platform that needs to be used and deciding the results or motives of using the LXP. SaaS or Cloud based platforms need nearly 3 months for full execution. The objectives of the LXP include deciding the content on the basis of roles, skills, requirements, security etc.
Integrating & Testing:
The LXP needs to be easily integrated with the existing software in the organization and a beta-test (by the extended team) helps in understanding the characteristics of the LXP better and improving it before the final launch.
After all the changes and improvements are inculcated, the LXP is ready-to-use by the entire team. LXP is truly the hope of learning & development and this opportunity will be utilized by the businesses of the future.
Here are the Top 10 (LXP) Learning Experience Plaforms for 2020
- G Cube
- Cornerstone On Demand
- SAP Litmos
If you wish to get more details on the reviews for the aforementioned softwares, click here – 10 best learning experience platforms of the year features reviews and pricing
Frequently Asked Questions on LXP – Learning Experience Platform
Why opt for an LXP?
A Learning Experience Platform or LXP software can be defined as a consumer-grade learning software that is designed to create learning experiences that are more personalized and can help users in discovering new and relevant learning opportunities. An LXP software combines learning material from various sources and delivers and recommends them to users, by harnessing the full power of artificial intelligence (AI). This is delivered to users, through various digital touchpoints like mobile applications, desktops among others.
LXP software(s) have gained traction and become popular, thanks to its sleek and user-friendly UI and UX. The software has also addressed the challenge of ‘content discovery’ and has made the process more employee-centric, where anyone can find anything they want easily through a repository of relevant content. Let us look at why an LXP software is effective for employee learning:
Much like YouTube or Spotify, LXP software recommends the relevant learning content through personalized learning modules for employees. This is done through an AI-driven recommendation engine that uses learning styles, learners’ preferences, and historical data to ensure that the most engaging and relevant content is delivered. An LXP software makes sure that a user is never stuck in their learning process by precisely recommending the next relevant course.
An LXP software is designed to make it easy for employees to navigate through different search options and content, whilst enabling the learners to choose from the relevant topics to attain a customized learning experience. The LXP software is also designed to showcase the progress in real-time through a dashboard.
Designed for mobiles
In today’s day and age, most of the resources are accessed on mobile devices. In fact, 69% of the times, we consume information through mobile phones, especially with access to high-speed internet across the world. The LXP software is now available as a learning application with a plethora of features and functionalities across mobile phones.
LXP vs LMS – What is the difference between LMS and LXP
One of the common debates we come across is the LXP vs LMS one. While an LXP software comes across as a more modern version with sleeker aesthetics of the learning management system, there is much more to the LXP vs LMS debate. Here are a few key differences between the two:
Employee-driven vs Admin-driven
Organizations that have an LMS software in place have an administrative team taking care of its functions and deliverables. They decide the course modules that would be available for the employees. In this case, while the managers and executives make the learning and development choices, the employees have little or no say in the offerings of the course structure or modules.
An LXP software on the other hand lets the employee or the learner decide the content they would like to engage with. This is a pivotal point in the LXP vs LMS debate where anyone can create or add content that is discoverable by almost anyone in the company in an LXP software. This ability to share almost without any controls is a feature of the LXP software.
Open platform vs closed system
As stated in the previous point of the LXP vs LMS debate, the LMS software functions as a closed system that does not allow learning resources from external providers. Run by the administration team, they are the only ones who can add or modify the content making it increasingly difficult to have a wide array of learning options.
On the other hand, LXP software is open. The software lets any link be added as a resource for learning. This also lets managers, subject matter experts, and employees add content and recommendations. With the administrative staff having a limited scope of understanding on the core subject matters, LXP software enables everyone to become curators, thereby making it a source of vast and diverse content.
Flexible offerings vs Rigid operations
Another facet that is commonly discussed in the LXP vs LMS debate is the time taken by an LMS software to offer new features or learning modules. An undertaking that takes a considerable amount of time and requires a rebuilding of the system, an LMS software cannot keep itself updated with new learning offerings.
On the other hand, an LXP software keeps itself updated in this era of digital transformation. Using a dynamic interface, the learning experience software enables businesses to update and teach newer courses and skills.
Learning focus vs Compliance focus
Companies use LMS software to comply with the various regulations and laws that are in place. This along with its mundane teaching methodologies makes it a cumbersome task for employees to undertake over and above their daily duties. Whilst, its objective is to offer learning and skill development, its perception is quite the opposite.
On the other hand, LXP software is designed to have a positive impact on the company and enable learning for its employees. It ensures employees and users spend more time learning and picking up various valuable insights that can enable them to help the company subsequently.
LXP or LMS: Which One Should You Choose?
When an organization makes the decision to go for a blended online learning approach, they are confronted with LXP or LMS questions. But simply put, LXP or LMS depends on the one that supports the organizational needs of both formal and informal learning. But, when it comes to speaking about LXP or LMS, the LXP software uses artificial intelligence and machine learning to close the digital skills gap effectively. A learner-centric model, the LXP software integrates with all the existing authoring tools seamlessly. To further see what makes sense in the LXP or LMS debate, we’ve collated a few points on how the LXP software offers myriad advantages:
An LMS software offers a rigid learning track that is fixed by the administrator or the manager. A static interface, the LMS is highly useful when a learner has to understand theoretical concepts. But in the case of practical skills, an LXP software offers a more dynamic approach that is constantly being updated to meet the demands of the learner. Moreover, LXP software offers a personalized learning experience coupled with an interactive learning approach that offers holistic learning.
The course modules and offerings in an LMS software are controlled by the organization, but in the case of an LXP, the control is in the hands of the learner wherein they are offered a personalized learning trajectory based on their understanding. This approach makes it self-paced and personalized with minimal or no restrictions.
When it comes to the LXP or LMS question, LXP software allows different users to upload and share their content on the software. This collaborative approach does not exist on the LMS software where everything is decided by the administrative staff. This collaborative nature encourages a higher level of engagement among learners where all the peers share their learnings with each other. Through this approach, learners can remain interested in having a steeper learning curve.
While we speak about LXP or LMS, we’ve already discussed how the LMS software is designed to comply with the different standards that are set. This sometimes restricts the platform from offering a progressive, holistic learning experience. On the other hand, an LXP software curates relevant content that is personalized, making the learning experience very unique.
While deciding the LXP or LMS software, organizations must also pay heed to how the software can be adapted to their training requirements. An LMS software has the disadvantage of being a bulky system, while an LXP software uses technology to become customizable, offering unparalleled scalability.