The user reviews for Snapchat’s “My AI” feature are in — and they’re not good. Launched last week to global users after initially being a subscriber-only addition, Snapchat’s new AI chatbot powered by OpenAI’s GPT technology is now pinned to the top of the app’s Chat tab where users can ask it questions and get instant responses. But following the chatbot’s rollout to Snapchat’s wider community, Snapchat’s app has seen a spike in negative reviews amid a growing number of complaints shared on social media.
Its analysis shows “AI” was the top keyword in Snapchat’s App Store reviews over the past seven days.
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