2020 has changed the way the world works. The same can be said about the way offices around the world have functioned. Nationwide lockdowns, different homeworking initiatives and governmental rules on working from the office have led to the physical spaces being completely neglected. Almost 12 months since the world went into a frenzy, things are slowly inching their way towards normalcy.
One of the pivotal steps that organizations and offices across the world are taking is to implement the best visitor management system into their operations.
What is a visitor management system?
A visitor management software solution can be defined as a software solution that electronically monitors and records all the pertinent information of the visitors and employees of a building. The solution documents and collates all the information about the whereabouts of the people in the facility. The solution also ensures an accurate, consistent and efficient mechanism to store information in the database, ensuring that no information is ever lost.
What are the key features of a visitor management system?
To help companies make an informed decision on choosing the best visitor management system, here are a few features that one must always consider having:
- Pre-Book Visitors
- Customizable Check-In Workflows
- Digital Forms
- Customizable Visitor Badges
- Notify Hosts Instantly
- Integration of Third-Party Applications
- Detailed Insight-Driven Reporting
- Achieve Health, Safety and Legal Compliance
- Global Scalability
With only the best visitor management system(s) having these features, companies and offices can enjoy a lot of benefits that include:
- Build security and employee safety
- Increases productivity and efficiency
- Visibility and accountability
- Improves customer satisfaction
- Flexibility and agility
Let us now look at some of the best visitor management system(s) that are available in the market.
Teem
Teem is one of the best visitor management system that simplifies the check-in process for visitors, making a strong impression with a customized welcome screen. The system captures pertinent data that include the person one is visiting, forms that require signatures and guest badge is printed out. The system also sends out an SMS or an email to notify the host of the guest’s visit. The system offers ease of implementation, in-depth workplace analytics and a centralized dashboard.
Key Features
Teem offers numerous features that include:
- Badge Management
- Pre-Registration
- Self-check-in
- Visitor Tracking
- Watch List
- Attendee Management
- Board Meetings
- Committee Meetings
- Internal Meetings
- Invitation Management
- Materials Management
- Meeting Room Booking
- Post-Meeting Tools
Pricing
Pricing plans for Teem starts at $150 per year.
Free trial
Teem offers a free trial for its users.
Reviews Unplugged
Pros
- Teem is one of the simplest software that one can use in the market.
- Teem is also very useful when it comes to looking for vacant spaces in the office and booking them for meetings or conferences.
- Easy to configure and seamless to implement, Teem can also integrate with different third-party applications without any hassles.
Cons
- The software management of Teem is technically cumbersome making it difficult for companies to manage the solution.
- The response time of the help desk is erratic and cannot be trusted for resolving critical issues.
Lobbipad
Lobbipad is one of the best visitor management system, which is GDPR compliant, helping companies and their employees to manage any expected and unexpected visitors in the most efficient and professional way. Lobbipad has numerous professional associations with hotel chains, corporations, museums, schools and working spaces to manage and offer the best visitor experience.
Key Features
Lobbipad offers numerous features including:
- Alerts/Notifications
- Badge Management
- Document Management
- ID Scan
- Pre-Registration
- Registration Management
- Self Check-in
- Visitor Tracking
- Watch List
Pricing
Pricing plans for Lobbipad start at $57 per month.
Free trial
Lobbipad does offer a free trial.
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Pros
- The software offers extra fields for one to carry out monthly analysis of the visitors.
- Lobbipad enables users to see how every guest is being managed, with the guests notified seamlessly through phone or email.
- The software is easy to set up and the smooth interface makes the software extremely functional.
Cons
- The software has limited functionalities and needs more options.
- Lobbipad does not offer a summary dashboard where one can get an easy overview.
Lobbytrack
Lobbytrack is one of the top visitor management software solutions that pre-registers visitors using a mobile application, allowing visitors to complete their registration from home. The application also allows for individuals to take photos, sign the NDA, print the badge and have it integrated with the access control system. The application also allows users to track the entry and exit of employees and can allow one to access evaluation reports on the mobile phone.
Key Features
Lobbytrack’s features include:
- Alerts/Notifications
- Badge Management
- ID Scan
- Pre-Registration
- Registration Management
- Self Check-in
- Visitor Tracking
- Watch List
Pricing
For pricing details, one must contact the provider directly.
Free trial
Lobbytrack does offer a free trial.
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Pros
- The software is easy to use and does the job perfectly well. It is also useful in keeping a track of freelance employees.
- Lobbytrack also helps in automating different processes in event planning seamlessly.
- The customer service is timely and prompt when it comes to resolving any issues.
Cons
- The software works only on windows and there is a need for upgrading it.
Visitor Express
Visitor Express is one of the best visitor management software solutions that help organizations and entities manage, register and track their visitors. A mobile-friendly iPad visitor management solution, Visitor Express offers a flexible UI to assist with check-ins, badge printing and registration.
Key Features
Visitor Express offers numerous features that include:
- Badge Management
- ID Scan
- Pre-Registration
- Registration Management
- Self Check-in
- Visitor Tracking
- Watch List
Pricing
Pricing plans for Visitor Express starts at $129 per month.
Free trial
Visitor Express does offer a free trial.
Reviews Unplugged
Pros
- The software allows companies to scan driver licenses and business cards securely to offer easy and quick registration.
- The support is available at all times, across all time zones making it very easy to resolve any issues.
- There are numerous options and features to help with visitor management in all aspects.
Cons
- The frequency of updates is erratic.
- The software has numerous restrictions when it comes to testing out new features.
Condeco
Condeco is one of the leading visitor management systems that also provides unparalleled workspace management and resource scheduling capabilities. The software helps create a user-centered workplace experience, helping them make the entire experience safer and more productive. The solution also helps employees search for meeting spaces, desks and be informed of all the changes in the environment.
Key Features
Condeco has numerous features including:
- Appointment Scheduling
- Group Scheduling
- Real-time Scheduling
- Resource Scheduling
- Room Booking Management
- Room Scheduling
- Space Management
- Vendor Management
- Visitor Management
- Board Meetings
- Committee Meetings
- Internal Meetings
- Invitation Management
- Legislative Meetings
Pricing
For pricing details, one must contact the provider directly.
Free trial
Condeco does offer a free trial.
Reviews Unplugged
Pros
- Condeco is a simple program but is incredible to use, owing to its high efficiency.
- The solution integrates well with other solutions, helping individuals to check their meeting schedules.
- The interface is graphical, dynamic and intuitive to use.
Cons
- The software needs to have better integration with Microsoft Outlook.
- The permission model is complicated and has numerous back-end problems that are very difficult to troubleshoot.
Villo
Villo is one of the best visitor management system that is also cost-effective for businesses of all sizes. The solution allows a contactless, customized sign-in experience for staff and visitors. The software also offers an impeccable impression with visitors, thanks to the arrival experience that is offered.
Key Features
Villo has numerous features including:
- Alerts/Notifications
- Badge Management
- Document Management
- Pre-Registration
- Registration Management
- Self Check-in
- Visitor Tracking
Pricing
Pricing plans for Villo start at $20 per month.
Free trial
Villo does offer a free trial.
Reviews Unplugged
Pros
- The sign-in process is easy and simple, along with making it interactive for users.
- The design of the system and its contactless nature allows users to log in using different ways.
- The system looks sophisticated but is quite simple to use with great support.
Cons
- The set-up process is complicated and the instructions that are offered are vague.
- The data that is collected is hard to collate to analyze.
- The application only works on selected phones.
Vizitor
Vizitor is one of the top touchless visitor management system that fits the needs of businesses of all sizes. The application helps in health screening and contact tracing of visitors along with aggregating all the feedback from the visitor logs. The application also has additional safety features like verifying visitors through OTPs, capturing photos, notifying hosts for every individual.
Key Features
Vizitor has numerous features that include:
- Alerts/Notifications
- Badge Management
- Document Management
- ID Scan
- Pre-Registration
- Registration Management
- Self Check-in
- Visitor Tracking
- Watch List
Pricing
Pricing plans for Vizitor start at $18 per month, per user.
Free trial
Vizitor does offer a free trial to its users.
Reviews Unplugged
Pros
- The software allows more than one device to be linked to the system.
- The application is very flexible and customer-oriented, making it a treat to work with.
- The application is easy to implement and use, even from the training point of view.
Cons
- The updates aren’t as expected and can be buggy.
- The application cannot accommodate videos or slideshows to show the guests.
EasyLobby
EasyLobby is one of the top secure visitor management solutions that push organizations to automate the process of registering visitors, printing badges and collecting the required information by scanning an ID. EasyLobby also allows administrators to manage different points of entry through a centralized workstation to make it easier for the management.
Key Features
EasyLobby has numerous features that include the likes of:
- Visitor Information Capture
- Visitor Photo Capture
- Visitor Record Creation
- Kiosk Self-Registration
- Frequent Visitor Biometrics
- Customizable Visitor Badge
- Government ID/Business Card Scanning
- Barcode Scanning
- Pre-Registration Email
- Felony Databases Access
- Watch List & Visitor Screening
- Check-In & Checkout
- Visitor Reports
- Access Control Integration
Pricing
For details on pricing, one must contact the provider directly.
Free trial
FreeLobby does offer a free trial.
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Pros
- The software allows organizations to run a quick criminal background check on arrivals.
- The application includes numerous options including management for employees, visitors and packages.
Cons
- The updates are not very timely, leaving the features to become redundant or outdated.
- The multiple guest/party registration is limited to a single company, making it difficult to process a few requests.
Envoy
Envoy is a San-Francisco based visitor management system that works on different security and IT facilities with business across the manufacturing, technology and healthcare industries. The application offers a completely contactless sign-in along with a questionnaire for the guests, ensuring that the entire office going process is as safe as it could be.
Key Features
Envoy offers numerous features like:
- Visitor Check-In
- Mail Management
- Automation
- Analytics
- Visitor Logs
- Dashboard
- Notifications
Pricing
For details on pricing, one must contact the provider directly.
Free trial
Envoy does offer a free trial.
Reviews Unplugged
Pros
- Envoy is one of the best visitor management software solutions out there in the market, with a consistent and powerful performance at all times.
- The notifications are swift and can be responded to just as quickly.
- The solution is committed to its purpose and its features and functionality are a testament to that.
Cons
- The cost is higher in comparison with the other solutions that are available in the market.
Conclusion
One of the biggest benefits of having a top visitor management system is the way it enhances productivity and efficiency at a reduced cost. It also eliminates the prospect of errors, offering a seamless experience for visitors and guests of organizations and offices. With the solution also reducing recurring costs to a great extent, one can see the world move towards embracing the best visitor management system(s) across every company.